Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account through our authentication provider (Clerk), we collect:

• Full name and email address
• Profile photograph (if provided)
• Phone number (if provided for two-factor authentication)
• Authentication credentials and security tokens
• Account preferences and settings

1.2 Profile and Professional Information

• Professional skills, experience, and portfolio items
• Work history and educational background
• Rates, availability, and service offerings
• Reviews, ratings, and feedback from other users
• Verification documents and certifications

1.3 Communication and Project Data

• Messages, files, and documents shared through our platform
• Project proposals, contracts, and work deliverables
• Project status updates and milestone tracking

1.4 Technical Information

• IP address, browser type, and device information
• Usage analytics and interaction patterns
• Cookies, session tokens, and tracking pixels
• Error logs and performance metrics

2. How We Use Your Information

2.1 Platform Operations

• Authenticate users and maintain account security
• Facilitate connections between freelancers and clients
• Enable project collaboration and communication
• Provide customer support and resolve disputes
• Send important platform notifications and updates

2.2 Service Improvement

• Analyze usage patterns to enhance user experience
• Develop new features and improve existing functionality
• Conduct A/B testing and performance optimization
• Generate anonymized analytics and insights

2.3 Safety and Compliance

• Detect and prevent fraud, abuse, and policy violations
• Verify user identities and professional credentials
• Comply with legal obligations and regulatory requirements
• Enforce our Terms of Service and community guidelines

3. Data Storage and Security

3.1 Data Storage Infrastructure

Your data is stored securely using:

• MongoDB Atlas: Enterprise-grade cloud database with built-in security features
• Clerk Authentication: SOC 2 Type II compliant authentication infrastructure

3.2 Security Measures

• Multi-factor authentication for enhanced account security
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Automated backup and disaster recovery procedures
• Continuous monitoring for suspicious activities

3.3 Data Retention and Limitations

As a personal project, we make reasonable efforts to maintain your data but cannot guarantee permanent storage or backup. We recommend keeping your own copies of important data.

Account data may be retained while the project is active. If the project is discontinued, reasonable notice will be provided where possible, but we cannot guarantee data preservation or migration assistance.

4. Information Sharing and Disclosure

4.1 Authorized Sharing

We may share your information in the following circumstances:

• Platform Users: Profile information visible to facilitate professional connections
• Service Providers: Trusted third parties who assist in platform operations (email services, analytics)
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or to protect rights and safety

4.2 Third-Party Integrations

• Clerk: Authentication and user management (Privacy Policy: clerk.com/privacy)
• Communication Services: Email delivery and notifications
• Analytics: Usage analytics and performance monitoring

5. Your Privacy Rights

5.1 Access and Control

• Access: View and download your personal data
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information

5.2 Communication Preferences

• Opt-out of marketing communications
• Customize notification settings
• Manage cookie preferences
• Control profile visibility settings

5.3 Exercising Your Rights (Best Effort)

To exercise any of these rights, please contact us at mohitjoe.r@gmail.com with your request. As a personal project, we will make reasonable efforts to accommodate your requests within our technical capabilities, but cannot guarantee the same response times or processes as commercial entities.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with your consent)

6.2 Cookie Management

You can control cookies through your browser settings or our cookie preference center. Note that disabling essential cookies may impact platform functionality.

7. Service Limitations

Your data may be processed in countries other than your residence through our third-party service providers (Clerk, MongoDB Atlas). We rely on their security measures and compliance certifications but cannot provide additional guarantees.

8. Children's Privacy

Our platform is not intended for users under 18 years old. We do not knowingly collect personal information from children. If we become aware of such collection, we will make reasonable efforts to delete the information and terminate the account.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. As a personal project, we cannot guarantee advance notice of all changes, so please check this policy regularly.

10. Best Effort Compliance

As a personal project, we make reasonable efforts to follow privacy best practices inspired by:

• General Data Protection Regulation (GDPR) principles
• California Consumer Privacy Act (CCPA) guidelines
• Other applicable regional privacy laws

However, we cannot guarantee full compliance and users should not rely on this platform for handling sensitive or critical data that requires strict regulatory compliance.